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Learn How Cybage Engaged with a Leading European Group of Business Expense Specialists to Develop a Suite of Cutting-Edge, Fully Integrated Expense Management Software Solutions

Travel & Hospitality
Posted On: 22 March, 2024

About the Client

  • A European group of business expense specialists
  • Primary focus on providing expense management solution to large enterprises
  • Over 3000 customers of all sizes and from all industries with more than 1.5 million end users in over 100+ countries to drive down their employees' business expenses

Business Needs

  • Migrate legacy application to the latest technologies
  • Capability to support desktop and mobile devices
  • Interoperability with some of the core legacy COM components
  • Extensibility through configurations and customization as per client requirements
  • End-to-end expense management application
  • Manage various compliance rules depending on the location of the client
  • Digitize expense management workflow
  • Configurable solution to comply with the regulations that apply to healthcare expenses
  • Easier and quicker expense approval process
  • Facilitate Mobile app users with:
  • Easy to understand workflows
  • Reduce manual steps for expense creation
  • Support for Multiple Map providers

Solutions

  • Approach to migrate the legacy application in a phased manner
  • Built a responsive web application
  • Created a globalized allowance & compliance rule engine
  • Developed mobile application with improved user experience, intuitive and fluid user workflow, and refreshed UI design
  • Integrated application with third parties such as:
  • Online Booking Tools (OBTs )
  • Optical Character Recognition (OCR )
  • Credit Card Feeds from banks
  • Developed a framework to reuse core legacy components
  • Easy approvals and report control through automation based on OCR results
  • Support for localization (30+ Languages and 170 currencies), extensibility, customization, and secure authentication (Single sign-on and Multi-factor authentication)
  • Integrated with various map providers with optimized API calls for Google and Bing Maps

Business Impact

  • 200 off the shelf configuration rules saved 70% configuration time
  • Reduced cost for Google and Bing due to lesser API calls
  • Helped client reduce travel spends by 75%
  • 99.9% accuracy in expense creation and control saved 80% of manual efforts
  • Efficient UI helped addition of 50+ clients on the platform on a yearly basis

Technology Stack

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Learn How Cybage Engaged with a Leading European Group of Business Expense Specialists to Develop a Suite of Cutting-Edge, Fully Integrated Expense Management Software Solutions
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