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Empowering an F&B Software Provider to Garnish Restaurant Management Solutions

Travel & Hospitality
Posted On: 22 March, 2024

About the Client

  • A US-based global Restaurant Management Software provider.
  • Market leader for inventory, payroll and analytics for restaurant businesses.
  • Servicing array of standalone boutique restaurants & large chains.

Business Needs

  • Optimization of restaurant staff scheduling
  • Improve guest experience at restaurants
  • Support cross-platform e-wallet and other online payment options
  • GDPR Compliance implementation
  • Build customer loyalty
  • Onboard QSR, Fine Dine and Takeaways seamlessly

Solutions

  • Online table booking app integrated with POS
  • Payment integrations
  • Rewards & Loyalty program
  • Online order for takeaways and deliveries

Business Impact

  • Business topline increased by an impressive 17%
  • Guest bills saw a significant rise of  21%
  • Customer retention also grew by 8%
  • Restaurants are content with effective deployment of staff

Technology Stack

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Empowering an F&B Software Provider to Garnish Restaurant Management Solutions
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