- Rated amongst the top 10 software companies of 2020
- Organizing meetings and events with more than 3,600 employees, 27,000 customers, and 300,000 users worldwide
- Offers technology solutions to event planners for online event registration, venue selection, event management, attendee management, mobile apps for events, e-mail marketing and web surveys
Success Story
Services:
- Tech & App Support
- Support Services
Cybage Sustained and Enhanced the Platform of a Leading Meetings & Events Technology Provider, Strengthening Its Growth Globally, Onboarding Acquired Products, and Integrating with External Systems
Travel & Hospitality
Posted On:
22 March, 2024
About the Client
Business Needs
- Reach a larger target audience
- Scalable architecture to support business expansion in various geographies
- Provide consumer friendly technology for event planners and providers
- Rationalizing and integrating products adopted in mergers and acquisitions
Solutions
- Architecture to support horizontal scaling
- Dedicated support teams with cross functional capabilities to support ongoing business issues
- Multilingual support and easy-to-use platform for planners and providers
- Integrations needed to support virtual events
- Integration with market leading ISV’s/software partners from different geographies
- End-to-end technical support to migrate existing applications to new age technologies
- Integration framework to ease the integrations of internal and external systems
Business Impact
- Captured global market share with support to 30+ languages
- With 1200+ customers today, 4% yoy growth in customer base
- Floating RFP allowed better conversion as platform supported around 300000 hotels and venues
- 200000+ events annually managed with more than $18 billion RFP value
Technology Stack
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Sectors We Serve
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