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Cybage Helped a Hospitality Chain with Domain-Specialized Testing Improve Its Test Execution Time by 4x by Utilizing Top-Notch Testing Tools

Travel & Hospitality
Posted On: 22 March, 2024

About the Client

  • This hospitality solutions provider operates and franchises nearly 1,300 affordable lodging locations consisting of iconic motels and studio apartments in the United States and Canada.

Business Needs

  • Severe implications on revenue leakages which affects guest experience
  • Need to be compliant with the requirements of  American Disability ACT
  • Slow rate of response time which affects transaction between the client and customer
  • Lack of QA testing efficiency due to high defect leakage
  • Sub-optimal test execution time 

Solutions

  • Exchange to Exchange (E2E) and automated testing of mainstream revenue channels such as Mobile App and Web Booking Engine
  • Regression suite automation for 3rd party contextualized applications like PMS, CRS, and Call Centers
  • Cyclone testing of inhouse applications
  • Testing integrations with PMS, CRS, OTA and  Channel Managers
  • Verification of American Disability ACT compliance for the Booking Engine
  • Performance testing of Mobile App and Web Booking Engine
  • Automated API testing

Business Impact

  • Revenue increase of 10% and discovery of additional monetization avenues through integration checks
  • Increased stability across multiple applications via comprehensive integration testing
  • Production defects dropped by 15% due to cyclone test
  • 4x improvement in test execution time
  • Zero defect leakage
  • 70% of coverage in regression suite automation
  • ADA certification received

Technology Stack

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Cybage Helped a Hospitality Chain with Domain-Specialized Testing Improve Its Test Execution Time by 4x by Utilizing Top-Notch Testing Tools
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